Frequently Asked Questions
What is a customer journey?
A customer journey maps out a customer's experience with your brand across touchpoints and over time.
Why is tracking customer journeys important?
It helps businesses understand customer behavior, improve user experience, and identify pain points.
How can I automate scheduling without a 3rd party app?
Offer clients available slots in real-time. Send automatic appointment confirmations and reminders.
Answer common questions like What services do you offer? or How much does a haircut cost?.
Why is having your own shopping cart less expensive and more valuable?
Help customers find products quickly by answering queries like Do you have this in stock? Assist with checkout issues, like forgotten passwords or payment errors.
Upsell by suggesting related products based on whats in their cart. For example, if a customer adds shampoo to their cart, the chatbot might recommend a matching conditioner.
How can AI or Voicebots and Chatbots from TresCoders help my salon?
The chatbot can manage appointments, send reminders, and even upsell services like hair treatments or spa packages.
How does AI or robotic process automation from TresCoders improve my online store?
It answers customer questions instantly, provides product recommendations, and streamlines checkout, reducing cart abandonment.
Incorporate Google Sign in to analyze your customers.
Incorporate Google, Live, Outlook sign-in for better data, seamless checkout.
Can your chatbot and shopping cart handle seasonal promotions and take credit cards?
Yes, we can program it to promote sales, discounts, or limited-time offers automatically. Our partnership with Paypal, and any business owners Paypal account, means you save on fees every transaction and your data is protected and safe from 3rd party analysis.
What if my customers prefer speaking to a human?
The chatbot can escalate complex queries to a human representative seamlessly when needed and we have proven Victors solutions; used by top corporations in the world.
I dont think my business needs AI.
Many of our clients thought the same until they saw how much time they saved by automating routine tasks like booking and customer inquiries. Imagine focusing on your craft while the chatbot handles the rest!
My customers wouldnt use a chatbot.
Actually, studies show that over 70% of consumers prefer businesses that offer self-service options like chatbots. Plus, its always available to assist, even after hours.
AI seems complicated to set up?
It is. Whoever says it is easy, it is not. We are building your solution for long term success, minimal changes, and monthly updates and training as long as necessary. Satisfaction guaranteed or your money back. That’s where we come in. We handle all the heavy lifting, and our team is here to guide you every step of the way.
I dont want to lose the personal touch with my customers.
Our chatbot is designed to reflect your brands personality, so it feels like an extension of your team. It also frees up time for you to build stronger personal relationships.
What if I dont like it after its implemented?
No worries! We offer a satisfaction guarantee and work closely with you to customize the solution to your needs..